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Effective Lawyers' Series: Positive Client Engagement

 

Date: 25th May 2018
Venue: Microsoft Auditorium, Strathmore University
Registration Fee: Ksh 30,000 per attendee (VAT Exclusive)

 

The proximity of a Firm's team members to its clients and their role in the delivery of legal services makes them the most impactful 'touch-points' that the Firm has with both its current and prospective clients.

 

To truly maximise on your Firm's clients and contacts, it is imperative that all Partners and client facing professionals are actively involved in, and successful at, positive client engagement. A successful firm is one that is fully client centric, focussed on the pursuit of prospective clients and even more importantly the positive engagement of their current ones.

 

This training program has been developed to build lawyers' core client engagement, retention, and business development skills, allowing Firms to use their greatest resources in client engagement; their teams.

 

Leverage on your teams to win, retain and positively engage clients by build your collective client engagement skills.

 

Contact ele@strathmore.edu for more details or to register.

Contact Details

Madaraka Estate
Ole Sangale Road, PO Box 59857,
00200 City Square
Nairobi, Kenya
Tel: 0703-034000, 0703-034200

Partners