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Effective Lawyers' Series: Positive Client Engagement


Date: 6th July 2018
Venue: Policy Innovation Centre, Strathmore University Law School
Registration Fee: Ksh 35,000 per attendee (VAT Exclusive)

Duration: Full Day

 
Contact ele@strathmore.edu for more details or to register.

Facilitator Profile



Wanjiru Mutung'u Kariuki, Director

Hoist Africa Limited

Former Head of Business Development Africa Legal Network and Marketing and Communications Deloitte in East Africa

 

 

Wanjiru has over fifteen (15) years of extensive work experience in progressively senior roles in branding, client engagement and management, business development, marketing, PR, and communications, gained working for organisations across a diverse range of sectors and countries.
 
She has extensive experience in the management of strong regional and international brands in Africa (Deloitte in East Africa, Africa Legal Network, and Coulson Harney) as well as in business development and marketing and communication having led these functions in these organisations. Wanjiru has also led trainings on personal and organisational branding and their role in client engagement to teams across Africa.
 
Wanjiru also has over five years of experience as an assurance and business support professional (Audit and Business Support) at Deloitte in East Africa which allowed her to serve and positively interact with over fifty client organisations and the various teams within them. As a result, she has deep understanding of targeting and positively engaging with clients across diverse industries, due to serving clients in financial services, technology media and telecommunications, transportation, infrastructure, consumer business and energy and resources industries,entertainment, media, as well as in the public sector. 
 
Her education has also spanned different fields: marketing, accounting, information technology, and entrepreneurship, which allows her to have different perspectives on different business scenarios and a deep understanding of client needs and market trends.

She has tried and tested experience in branding, targeting, client relationship management, thought leadership strategy development and implementation, content development, event management and implementation, the development, use and analysis of digital and social media, and the development and delivery of marketing and business plans.

 

Contact Details

Madaraka Estate
Ole Sangale Road, PO Box 59857,
00200 City Square
Nairobi, Kenya
Tel: 0703-034000, 0703-034200

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